Has your Firm’s CIO promoted training for the IT staff by working with Trainers to create competency model lesson plans for IT roles?
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TASHIKA LEWIS
6/20/2019 05:11:41 pm
IT engineers are brilliant, but have you noticed their written and communication skills are weak? Written communications describing IT outages are read by all personnel. Sometimes emails distributed by IT are hard to decipher. Their presentations often lacked polished creativity. It's helpful if IT staff enhanced their standard word processing and presentation skills. I encourage IT to take advantage of basic learning opportunities. When the IT manager provides an incentive to complete basic courses, it helps.
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